Returns and Exchanges

COSTS

Ireland and eu-

€6 DPD TRACKED

€10 REST OF WORLD

 

ALL GOODS MUST BE SIGNED FOR.

DAMAGED ITEMS MUST BE REPORTED WITHIN 24 HOURS OF PURCHASE,contact team@kotanical.ie to arrange return of faulty items.[please note we don't ship new item until we inspect faulty item]

We do not offer refunds when its a change of mind request

This does not affect your statutory rights.

CANCELLATIONS & AMENDMENTS.if you wish to change or cancel your order email us at team@kotanical.ie if order isnt shipped we will happily change or cancel your order at no extra charge