Returns and Exchanges
COSTS
Ireland and eu-
€6 DPD TRACKED
€10 REST OF WORLD
ALL GOODS MUST BE SIGNED FOR.
DAMAGED ITEMS MUST BE REPORTED WITHIN 24 HOURS OF PURCHASE,contact team@kotanical.ie to arrange return of faulty items.[please note we don't ship new item until we inspect faulty item]
We do not offer refunds when its a change of mind request
This does not affect your statutory rights.
CANCELLATIONS & AMENDMENTS.if you wish to change or cancel your order email us at team@kotanical.ie if order isnt shipped we will happily change or cancel your order at no extra charge